Please remember that appointments are only made Monday – Friday from 8:00AM – 5:00PM
Appointments
For our patients' convenience we have two Appointment Secretaries available Monday-Friday from 8:00 a.m. to 5:00 p.m. to schedule appointments. Please call 919-526-1717 and select option 2 to schedule appointments.
All patients are seen by appointment only. We always try to arrange a visit with the physician of your choice. If that is not possible, you will be offered the opportunity to see our physician assistant, who will be familiar with your condition from the information in your medical chart in our office.
We will call to remind you of your appointment, if you need to cancel or wish to leave a message, you may do so at that time via our automated system. If you must cancel an office visit appointment, please notify our office as soon as possible or at least 24 hours in advance.
Medical Records Release
Patients can request copies of their medical record by calling the Medical Record Department at (919) 526-1717 and then choosing Option 4. Patients should leave their full name, date of birth along with the pertinent information as to where the records will be sent. Please allow 7-10 days for all requests for copies of medical records.
All requests for copies of medical records require a written request and a signed authorization by the patient before copies of records may be released. Our Staff have been requested by our Privacy Official to request identification (such as NC Drivers License) to respond to any request for copies of records.
Copying charges include the cost of supplies and labor. There is a charge of $.75 per page up to 20 pages and then $.50 a page per page 21-100+ pages. There will be an additional charge of $5.00 if these are old records requiring that our Staff retrieve them from our off-site facility where they are stored.